Privacy Policy
Magicare Smart Elderly Inc.
Magicare is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our smart elderly care services and solutions, which include sleep monitor hardware and services that collect users’ vital sign data. By using our services, you agree to the terms of this Privacy Policy.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Information We Collect
We may collect personal information from you in various ways, including but not limited to, when you:
· Register on our site
· Place an order
· Subscribe to our newsletter
· Fill out a form
· Use other features, services, or resources we provide
Personal information may include:
· Name
· Email address
· Mailing address
· Phone number
· Payment information
· Health data collected by our smart hardware, including vital sign data such as heart rate and respiration
How We Use Your Information
We use the information we collect for various purposes, including to:
· Provide, operate, and maintain our services
· Improve, personalize, and expand our services
· Understand and analyze how you use our services
· Develop new products, services, features, and functionality
· Process transactions and send related information, such as purchase confirmations and invoices
· Communicate with you, including sending you updates, security alerts, and support messages
· Monitor and analyze trends, usage, and activities in connection with our services
· Ensure compliance with legal obligations and protect against legal liability
How We Share Your Information
We may share your information with third parties in the following situations:
· With service providers who help us operate our business, such as payment processors and data storage providers
· To protect the rights, property, and safety of Magicare, our users, or others
· In connection with a merger, sale, or other business transfer
· With third-party partners authorized by you
Data Storage and Transmission
In accordance with relevant laws, the data we collect is stored solely on servers within Canada. We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure.
Data transmission will be conducted based on the SSL (Secure Sockets Layer) protocol.
Your Data Protection Rights
Depending on your location, you may have the following rights regarding your personal information:
· The right to access – You have the right to request copies of your personal information.
· The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
· The right to erasure – You have the right to request that we erase your personal information, under certain conditions.
· The right to restrict processing – You have the right to request that we restrict the processing of your personal information, under certain conditions.
· The right to object to processing – You have the right to object to our processing of your personal information, under certain conditions.
· The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Effective Date” at the top. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: support@magicare.ca
Address: 368 Lakeview Dr, Waterloo On N2L 4Z6